Sometimes, it’s difficult to know whom you ought to see – for example, our health care assistant is the best person to see for blood tests, blood pressure recordings. Our GPs don’t give routine injections – this is the work of our Practice Nurses. We also have additional staff provided by our Primary Care Network who might be able to help you more quickly, than a wait to see a GP.
You might find this document Who does what at Roseland Surgeries here helpful:
If you’re not sure, just let the receptionist have a brief outline of your problem, and he/she will direct you appropriately.